HOW TO MAKE A RETURN
To replace the products purchased, with a different color or size, just send the products to the undersigned, by inserting a copy of the order and indicating the replacement.
The deadlines for returning the products are fourteen (14) working days.
The return can be applied even for individual products which are the subject of a single Purchase Agreement, provided that the return is applicable to the product in its entirety, that is, the customer can not exercise made only to a part of each product purchased.
The only costs payable by the consumer for the exercise of the right of withdrawal pursuant to art. 52 del D. Lgs. 206/2005 as amended to D.Lgs. 21/2014, is the direct cost of returning the goods to the sender.
The refund will be issued within 14 working days from receipt of the returned product.
The products will be replaced with the same model, in case of a request for replacement of the model will issue a refund, and the customer will have to make a new order.
The address to make the products is:
ANTICA MURRINA VENEZIANA SRL
VIA CESARE BATTISTI, 7 30030 OLMO DI MARTELLAGO VENEZIA